Booking, Cancellation and General Conditions
1. Booking Conditions
A deposit of 30% of the total stay amount (including rent, taxes and administrative fees) is required to confirm any booking. The villa cannot be guaranteed until this deposit has been received. The booking will only be considered firm and final upon receipt of payment (proof of transfer required) and signature of the rental contract.
Bookings outside holiday periods (Christmas and New Year)
Booking made more than 60 days before arrival:
30% deposit at booking, balance payable no later than 60 days before arrival.
Booking made 60 days or less before arrival:
100% of the total stay amount due at the time of booking.
Bookings during holiday periods (Christmas and New Year)
Booking made more than 120 days before arrival:
30% deposit at booking, balance payable no later than 90 days before arrival.
Booking made 90 days or less before arrival:
100% of the total stay amount due at the time of booking.
In case of non-payment of the balance within the indicated deadlines, the booking will be automatically cancelled and deposits paid will be retained by the Agency.
2. Cancellation Policy
All cancellation requests must be submitted in writing (email or letter).
Bookings outside holiday periods (Christmas and New Year)
- Cancellation 61 days or more before arrival: fees equivalent to 30% of the total stay amount.
- Cancellation between 60 and 31 days before arrival: fees equivalent to 50% of the total stay amount.
- Cancellation 30 days or less before arrival: fees equivalent to 100% of the total stay amount.
Bookings during holiday periods (Christmas and New Year)
- Cancellation 91 days or more before arrival: fees equivalent to 30% of the total stay amount.
- Cancellation between 90 and 61 days before arrival: fees equivalent to 50% of the total stay amount.
- Cancellation 60 days or less before arrival: fees equivalent to 100% of the total stay amount.
3. Travel Insurance
The Client is strongly encouraged to take out travel insurance covering all risks related to their stay: cancellation, trip interruption, transport delays, loss or theft of luggage, and any unforeseen expenses.
Sun Beach House cannot be held responsible for travel-related incidents, including flight cancellations or delays, lost luggage, or any event beyond its control that may impact the stay.
In accordance with current regulations, any transfers provided by staff are limited to the airport-to-villa route. For any other travel, taxi or vehicle rental services can be arranged upon request.
4. Tourist Tax
A tourist tax of 5% of the total rental amount is applicable.
This tax is collected on behalf of the local authority and is payable upon arrival.
5. Visa and Entry Requirements
It is the Client's responsibility to check with their embassy or the relevant authorities regarding entry requirements for Saint-Barthélemy, including visa requirements, passport validity, or any other administrative formalities.
Sun Beach House declines all responsibility in case of entry refusal to the territory due to non-compliant or incomplete travel documents.
6. Rates and Stay Conditions
Rates are quoted per week in US dollars (USD).
Prices do not include tourist tax (+5%) or service fees (+10%), unless otherwise stated.
Rates may be modified without prior notice, in accordance with these booking conditions.
Minimum Stay
- Minimum stay: 7 nights (shorter stays possible on request, subject to acceptance)
- Thanksgiving and Bucket Regatta periods: minimum stay of 7 nights.
- Festive season (Christmas & New Year): minimum stay of 14 nights (shorter stays on request, subject to acceptance).
7. Check-in and Check-out Times
Check-in
from 3:00 PM
Check-out
before 12:00 PM (noon)